| Date of Award | 16 Dec 2024 |
|---|---|
| Original language | English |
| Awarding Institution |
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| Sponsors | University of Strathclyde |
| Supervisor | Aliakbar Jafari (Supervisor) & Spiros Gounaris (Supervisor) |
The effects of frontline employees' job performance on enhancing customer experience and relational outcomes : insights from Libya's physical retail banking context
Student thesis: Doctoral Thesis