Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups

F. Ackermann, Bernard Glasson (Editor), Doug Vogel (Editor), Pieter Bots (Editor), Jay Nunamaker (Editor)

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

This paper uses experience gained from working with both senior and middle managersin organisations to describe a number of 'observations' identified concerning the impact technology has upon groups using Groupware in a face to face environment. These observations along with two case studies describing different instances of dispersed group working (one focusing on electronic problem structuring, the other project management support) are then considered alongside the impact dispersed working has on facilitating groups using Groupware. Both the observations and the facilitation discussion focusing on providing facilitation to dispersed groups are aimed at providing researchersand users with insights into some of the potential difficulties experienced when implementing groupware systems.
Original languageEnglish
Title of host publicationInformation Systems and Technology in the International Office of the Future
PublisherSpringer
Pages13-27
Number of pages14
ISBN (Print)0412797909
Publication statusPublished - 1996

Publication series

NameIFIP Advances in Information and Communication Technology
PublisherSpringer

Keywords

  • groupware
  • facilitation
  • problem structuring
  • project management
  • dispersed group working
  • face to face group working

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