Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups

F. Ackermann; Bernard Glasson; Doug Vogel; Pieter Bots; Jay Nunamaker

Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups

F. Ackermann, Bernard Glasson (Editor), Doug Vogel (Editor), Pieter Bots (Editor), Jay Nunamaker (Editor)

Management Science

Research output: Chapter in Book/Report/Conference proceeding › Chapter

Abstract

This paper uses experience gained from working with both senior and middle managersin organisations to describe a number of 'observations' identified concerning the impact technology has upon groups using Groupware in a face to face environment. These observations along with two case studies describing different instances of dispersed group working (one focusing on electronic problem structuring, the other project management support) are then considered alongside the impact dispersed working has on facilitating groups using Groupware. Both the observations and the facilitation discussion focusing on providing facilitation to dispersed groups are aimed at providing researchersand users with insights into some of the potential difficulties experienced when implementing groupware systems.

Original language	English
Title of host publication	Information Systems and Technology in the International Office of the Future
Publisher	Springer
Pages	13-27
Number of pages	14
ISBN (Print)	0412797909
Publication status	Published - 1996

Publication series

Name	IFIP Advances in Information and Communication Technology
Publisher	Springer

Keywords

groupware
facilitation
problem structuring
project management
dispersed group working
face to face group working

Cite this

Ackermann, F., Glasson, B. (Ed.), Vogel, D. (Ed.), Bots, P. (Ed.), & Nunamaker, J. (Ed.) (1996). Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. In Information Systems and Technology in the International Office of the Future (pp. 13-27). (IFIP Advances in Information and Communication Technology). Springer.

Ackermann, F. ; Glasson, Bernard (Editor) ; Vogel, Doug (Editor) et al. / Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. Information Systems and Technology in the International Office of the Future. Springer, 1996. pp. 13-27 (IFIP Advances in Information and Communication Technology).

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title = "Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups",

abstract = "This paper uses experience gained from working with both senior and middle managersin organisations to describe a number of 'observations' identified concerning the impact technology has upon groups using Groupware in a face to face environment. These observations along with two case studies describing different instances of dispersed group working (one focusing on electronic problem structuring, the other project management support) are then considered alongside the impact dispersed working has on facilitating groups using Groupware. Both the observations and the facilitation discussion focusing on providing facilitation to dispersed groups are aimed at providing researchersand users with insights into some of the potential difficulties experienced when implementing groupware systems.",

keywords = "groupware, facilitation, problem structuring, project management, dispersed group working, face to face group working",

author = "F. Ackermann and Bernard Glasson and Doug Vogel and Pieter Bots and Jay Nunamaker",

year = "1996",

language = "English",

isbn = "0412797909",

series = "IFIP Advances in Information and Communication Technology",

publisher = "Springer",

pages = "13--27",

booktitle = "Information Systems and Technology in the International Office of the Future",

}

Ackermann, F, Glasson, B (ed.), Vogel, D (ed.), Bots, P (ed.) & Nunamaker, J (ed.) 1996, Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. in Information Systems and Technology in the International Office of the Future. IFIP Advances in Information and Communication Technology, Springer, pp. 13-27.

Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. / Ackermann, F.; Glasson, Bernard (Editor); Vogel, Doug (Editor) et al.
Information Systems and Technology in the International Office of the Future. Springer, 1996. p. 13-27 (IFIP Advances in Information and Communication Technology).

Research output: Chapter in Book/Report/Conference proceeding › Chapter

TY - CHAP

T1 - Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups

AU - Ackermann, F.

A2 - Glasson, Bernard

A2 - Vogel, Doug

A2 - Bots, Pieter

A2 - Nunamaker, Jay

PY - 1996

Y1 - 1996

N2 - This paper uses experience gained from working with both senior and middle managersin organisations to describe a number of 'observations' identified concerning the impact technology has upon groups using Groupware in a face to face environment. These observations along with two case studies describing different instances of dispersed group working (one focusing on electronic problem structuring, the other project management support) are then considered alongside the impact dispersed working has on facilitating groups using Groupware. Both the observations and the facilitation discussion focusing on providing facilitation to dispersed groups are aimed at providing researchersand users with insights into some of the potential difficulties experienced when implementing groupware systems.

AB - This paper uses experience gained from working with both senior and middle managersin organisations to describe a number of 'observations' identified concerning the impact technology has upon groups using Groupware in a face to face environment. These observations along with two case studies describing different instances of dispersed group working (one focusing on electronic problem structuring, the other project management support) are then considered alongside the impact dispersed working has on facilitating groups using Groupware. Both the observations and the facilitation discussion focusing on providing facilitation to dispersed groups are aimed at providing researchersand users with insights into some of the potential difficulties experienced when implementing groupware systems.

KW - groupware

KW - facilitation

KW - problem structuring

KW - project management

KW - dispersed group working

KW - face to face group working

M3 - Chapter

SN - 0412797909

T3 - IFIP Advances in Information and Communication Technology

SP - 13

EP - 27

BT - Information Systems and Technology in the International Office of the Future

PB - Springer

ER -

Ackermann F, Glasson B, (ed.), Vogel D, (ed.), Bots P, (ed.), Nunamaker J, (ed.). Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups. In Information Systems and Technology in the International Office of the Future. Springer. 1996. p. 13-27. (IFIP Advances in Information and Communication Technology).

Working with groups using groupware: electronic problem structuring and project management support for face to face and dispersed organisational groups

Abstract

Publication series

Keywords

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Cite this