Abstract
This chapter explores the impact of New Labour's attempt to drive down welfare costs on one group of workers (the Department for Work and Pensions) at the very heart of service delivery.
Original language | English |
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Title of host publication | New Labour/Hard Labour: Restructuring and Resistance inside the Welfare Industry |
Place of Publication | Bristol, United Kingdom |
Pages | 209-231 |
Number of pages | 22 |
Publication status | Published - 2007 |
Keywords
- DWP
- government department
- work
- pensions
- modernisation
- welfare services
- civil service
- welfare reform
- New Labour
- frontline