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Winning customer loyalty in an automotive company through Six Sigma: a case study
Jiju Antony
Design, Manufacturing And Engineering Management
Research output
:
Contribution to journal
›
Article
›
peer-review
51
Citations (Scopus)
104
Downloads (Pure)
Overview
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Dive into the research topics of 'Winning customer loyalty in an automotive company through Six Sigma: a case study'. Together they form a unique fingerprint.
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Business & Economics
Six Sigma
76%
Customer Loyalty
69%
Defects
36%
Methodology
28%
Pareto Analysis
27%
Design of Experiments
24%
Regression Analysis
24%
Profitability
23%
Process Capability
23%
Measurement System
21%
Literature Review
21%
Process Performance
21%
Process Quality
21%
Systems Analysis
20%
Problem Solving
16%
Product Quality
15%
Service Quality
14%
Customer Satisfaction
14%
United States of America
7%
Engineering & Materials Science
Six sigma
100%
Industry
32%
Casting
31%
Defects
25%
Customer satisfaction
22%
Regression analysis
18%
Design of experiments
17%
Profitability
16%
Systems analysis
13%