What makes information accessible within healthcare settings: insights from a learning disability context.

Dominic Jarrett, Melody Terras, Sharon McGregor

Research output: Contribution to conferencePosterpeer-review


Objectives: Low health literacy contributes to health inequalities within society. This study explored the role of accessible information (AI) in promoting health
literacy among people with a learning disability as a starting point to consider the issue in relation to other client groups. Specifically, what are current practices in relation to the production and use of health related AI by clinicians, carers, and people with learning disabilities?

Design: Exploratory study using mixed methods and random sampling. 102 clinicians completed a questionnaire; 35 clinicians participated in focus group
discussions; and 10 people with learning disabilities, and 10 carers were interviewed regarding their experiences of using accessible health related information.

Methods: An online questionnaire examined the nature, range, important aspects and involvement in production of AI and was quantitatively analysed. Focus groups and semi-structured interviews tapped information seeking
behaviour and the use of AI to support inclusion and healthcare decision making and were thematically analysed, informed by a framework approach.

Results: Questionnaire data demonstrated variable use and understanding of AI, as well as correlations between knowledge of AI and views regarding its relevance.
Original languageEnglish
Publication statusPublished - 7 May 2015
EventBritish Psychological Society Conference 2015 - Liverpool, United Kingdom
Duration: 5 May 20157 May 2015


ConferenceBritish Psychological Society Conference 2015
Country/TerritoryUnited Kingdom


  • healthcare settings
  • learning disability
  • information


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