Abstract
Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.
Original language | English |
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Publication status | Published - 2003 |
Event | 9th International Conference of Industry, Engineering and Management Systems - Florida, United States of America Duration: 17 Mar 2003 → 19 Mar 2003 |
Conference
Conference | 9th International Conference of Industry, Engineering and Management Systems |
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City | Florida, United States of America |
Period | 17/03/03 → 19/03/03 |
Keywords
- total quality management
- quality systems
- human resource management