Abstract
Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.
| Original language | English |
|---|---|
| Publication status | Published - 2003 |
| Event | 9th International Conference of Industry, Engineering and Management Systems - Florida, United States of America Duration: 17 Mar 2003 → 19 Mar 2003 |
Conference
| Conference | 9th International Conference of Industry, Engineering and Management Systems |
|---|---|
| City | Florida, United States of America |
| Period | 17/03/03 → 19/03/03 |
Keywords
- total quality management
- quality systems
- human resource management
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Cite this
Gennard, J., Soltani, E., Van Der Meer, R. B., & Williams, T. M. (2003). What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. Abstract from 9th International Conference of Industry, Engineering and Management Systems, Florida, United States of America, .