What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

J. Gennard; E. Soltani; R.B. Van Der Meer; T.M. Williams

What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

J. Gennard, E. Soltani, R.B. Van Der Meer, T.M. Williams

Research output: Contribution to conference › Abstract › peer-review

Abstract

Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.

Original language	English
Publication status	Published - 2003
Event	9th International Conference of Industry, Engineering and Management Systems - Florida, United States of America Duration: 17 Mar 2003 → 19 Mar 2003

Conference

Conference	9th International Conference of Industry, Engineering and Management Systems
City	Florida, United States of America
Period	17/03/03 → 19/03/03

Keywords

total quality management
quality systems
human resource management

Cite this

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title = "What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study",

abstract = "Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.",

keywords = "total quality management, quality systems, human resource management",

author = "J. Gennard and E. Soltani and {Van Der Meer}, R.B. and T.M. Williams",

year = "2003",

language = "English",

note = "9th International Conference of Industry, Engineering and Management Systems ; Conference date: 17-03-2003 Through 19-03-2003",

}

What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study. / Gennard, J.; Soltani, E.; Van Der Meer, R.B.; Williams, T.M.

2003. Abstract from 9th International Conference of Industry, Engineering and Management Systems, Florida, United States of America.

Research output: Contribution to conference › Abstract › peer-review

TY - CONF

T1 - What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

AU - Gennard, J.

AU - Soltani, E.

AU - Van Der Meer, R.B.

AU - Williams, T.M.

PY - 2003

Y1 - 2003

N2 - Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.

AB - Paper focusing on the degree of internal consistency between TQM and performance management systems using a semi-structured interview study.

KW - total quality management

KW - quality systems

KW - human resource management

UR - http://www.csustan.edu/market/petrosky/iems/iems2009.html

M3 - Abstract

T2 - 9th International Conference of Industry, Engineering and Management Systems

Y2 - 17 March 2003 through 19 March 2003

ER -

What is the degree of internal consistency: TQM and performance management system - a semi-structured interview study

Abstract

Conference

Keywords

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Cite this