Abstract
E-business adoption within companies appears to be driven by high level justification and 'me too' attitudes rather than from detailed investigation and assessment of the operational benefits. This paper argues the need to perform this detailed investigation and proposes the use of discrete event simulation as a tool for this analysis. Case studies from two small to medium enterprises illustrate features of simulation tools required that could improve the evaluation of e-business process implementations. Results from the case studies show the effect of e-business process implementations on the dynamics of the business whilst demonstrating the greater understanding of the dynamic performance that can be gained.
| Original language | English |
|---|---|
| Title of host publication | Computer-aided production engineering 2003 |
| Place of Publication | Bury-St-Edmunds, United Kingdom |
| Pages | 319-326 |
| Number of pages | 7 |
| Publication status | Published - 2003 |
Keywords
- discrete event simulation
- e-business
- small to medium enterprises
- e-business process implementation
- business dynamics
