Using data envelopment analysis to model the performance of UK coastguard centres

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

This paper uses data envelopment analysis (DEA) to assess the operational effectiveness of the UK Coastguard (Maritime Rescue) coordination centres over the period 1995-1998. Based on the development of a performance measurement framework that is considerably more realistic and complex than the one apparently used by the Government, the main grounds for the latter's decision - confirmed in 1999 - to close the Oban, Pentland and Tyne Tees coordination centres are called into question. The paper aims to contribute to the relevant academic literature in two ways: (1) by using formal analysis methods to measure the operational performance of a vital government-supplied service where such methods have not been applied before; and (2) by demonstrating how the results of suitable regression models can be used to inform the specification of appropriate DEA models, particularly with respect to the incorporation of relevant environmental factors.
LanguageEnglish
Pages889-901
Number of pages12
JournalJournal of the Operational Research Society
Volume56
Issue number8
DOIs
Publication statusPublished - 2005

Fingerprint

Data envelopment analysis
Specifications
Performance measurement
Regression model
Environmental factors
Government
Operational effectiveness
Government services
Business performance

Keywords

  • accidents
  • shipping
  • performance measurement
  • data envelopment analysis

Cite this

@article{9b037772bd484d02b32e8fe3b5ed1c38,
title = "Using data envelopment analysis to model the performance of UK coastguard centres",
abstract = "This paper uses data envelopment analysis (DEA) to assess the operational effectiveness of the UK Coastguard (Maritime Rescue) coordination centres over the period 1995-1998. Based on the development of a performance measurement framework that is considerably more realistic and complex than the one apparently used by the Government, the main grounds for the latter's decision - confirmed in 1999 - to close the Oban, Pentland and Tyne Tees coordination centres are called into question. The paper aims to contribute to the relevant academic literature in two ways: (1) by using formal analysis methods to measure the operational performance of a vital government-supplied service where such methods have not been applied before; and (2) by demonstrating how the results of suitable regression models can be used to inform the specification of appropriate DEA models, particularly with respect to the incorporation of relevant environmental factors.",
keywords = "accidents, shipping, performance measurement, data envelopment analysis",
author = "{Van Der Meer}, R.B. and J.L. Quigley and J.E. Storbeck",
year = "2005",
doi = "10.1057/palgrave.jors.2601912",
language = "English",
volume = "56",
pages = "889--901",
journal = "Journal of Operational Research Society",
issn = "0160-5682",
number = "8",

}

Using data envelopment analysis to model the performance of UK coastguard centres. / Van Der Meer, R.B.; Quigley, J.L.; Storbeck, J.E.

In: Journal of the Operational Research Society, Vol. 56, No. 8, 2005, p. 889-901.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Using data envelopment analysis to model the performance of UK coastguard centres

AU - Van Der Meer, R.B.

AU - Quigley, J.L.

AU - Storbeck, J.E.

PY - 2005

Y1 - 2005

N2 - This paper uses data envelopment analysis (DEA) to assess the operational effectiveness of the UK Coastguard (Maritime Rescue) coordination centres over the period 1995-1998. Based on the development of a performance measurement framework that is considerably more realistic and complex than the one apparently used by the Government, the main grounds for the latter's decision - confirmed in 1999 - to close the Oban, Pentland and Tyne Tees coordination centres are called into question. The paper aims to contribute to the relevant academic literature in two ways: (1) by using formal analysis methods to measure the operational performance of a vital government-supplied service where such methods have not been applied before; and (2) by demonstrating how the results of suitable regression models can be used to inform the specification of appropriate DEA models, particularly with respect to the incorporation of relevant environmental factors.

AB - This paper uses data envelopment analysis (DEA) to assess the operational effectiveness of the UK Coastguard (Maritime Rescue) coordination centres over the period 1995-1998. Based on the development of a performance measurement framework that is considerably more realistic and complex than the one apparently used by the Government, the main grounds for the latter's decision - confirmed in 1999 - to close the Oban, Pentland and Tyne Tees coordination centres are called into question. The paper aims to contribute to the relevant academic literature in two ways: (1) by using formal analysis methods to measure the operational performance of a vital government-supplied service where such methods have not been applied before; and (2) by demonstrating how the results of suitable regression models can be used to inform the specification of appropriate DEA models, particularly with respect to the incorporation of relevant environmental factors.

KW - accidents

KW - shipping

KW - performance measurement

KW - data envelopment analysis

U2 - 10.1057/palgrave.jors.2601912

DO - 10.1057/palgrave.jors.2601912

M3 - Article

VL - 56

SP - 889

EP - 901

JO - Journal of Operational Research Society

T2 - Journal of Operational Research Society

JF - Journal of Operational Research Society

SN - 0160-5682

IS - 8

ER -