User and community coproduction of public services: what influences citizens to coproduce?

Tony Bovaird, Elke Loeffler, Gregg G. van Ryzin, Salvador Parrado

Research output: Chapter in Book/Report/Conference proceedingChapter

2 Citations (Scopus)

Abstract

The traditional concept of the state, as represented by Max Weber’s model of bureaucracy, is characterized by hierarchical and rule-based decision making and by public service delivery through government agencies. However, hierarchical authority is no longer the dominant element of the state, as participatory structures and processes in public administration have emerged. Coproduction is a core element in the institutional order of the participatory state.
Original languageEnglish
Title of host publicationPublic Administration and the Modern State
Subtitle of host publicationAssessing Trends and Impact
EditorsJ. Lehrke, E. Bohne, J. Graham, J. Raadshelders
Place of PublicationHoundmills, Basingstoke
Chapter7
Pages109-124
Number of pages16
ISBN (Electronic)978-1-137-43749-5
Publication statusPublished - 29 Oct 2014

Keywords

  • public serivces
  • community services
  • coproduction
  • co-production

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  • Cite this

    Bovaird, T., Loeffler, E., van Ryzin, G. G., & Parrado, S. (2014). User and community coproduction of public services: what influences citizens to coproduce? In J. Lehrke, E. Bohne, J. Graham, & J. Raadshelders (Eds.), Public Administration and the Modern State: Assessing Trends and Impact (pp. 109-124).