Union Representation and Organisation in European Contact Centres - Experiences and Challenges: A Report for Union Network International

Research output: Book/Report › Commissioned report

Original language	English
Commissioning body	Union Network International UNI-Europa
Publication status	Published - 21 Nov 2014

Keywords

This output contributes to the following UN Sustainable Development Goals (SDGs)

@book{9554bae528c8414799833c8848f49e23,

title = "Union Representation and Organisation in European Contact Centres - Experiences and Challenges: A Report for Union Network International",

keywords = "call centres , trade unions, labour, collective bargaining, UNI, Union Network International",

author = "Philip Taylor",

year = "2014",

month = nov,

day = "21",

language = "English",

}

TY - BOOK

T1 - Union Representation and Organisation in European Contact Centres - Experiences and Challenges

T2 - A Report for Union Network International

AU - Taylor, Philip

PY - 2014/11/21

Y1 - 2014/11/21

KW - call centres

KW - trade unions

KW - labour

KW - collective bargaining

KW - UNI

KW - Union Network International

UR - http://www.uniglobalunion.org/

M3 - Commissioned report

BT - Union Representation and Organisation in European Contact Centres - Experiences and Challenges

ER -