Union Representation and Organisation in European Contact Centres - Experiences and Challenges: A Report for Union Network International

Research output: Book/ReportCommissioned report

LanguageEnglish
Commissioning bodyUnion Network International UNI-Europa
Publication statusPublished - 21 Nov 2014

Keywords

  • call centres
  • trade unions
  • labour
  • collective bargaining
  • UNI
  • Union Network International

Cite this

@book{9554bae528c8414799833c8848f49e23,
title = "Union Representation and Organisation in European Contact Centres - Experiences and Challenges: A Report for Union Network International",
keywords = "call centres , trade unions, labour, collective bargaining, UNI, Union Network International",
author = "Philip Taylor",
year = "2014",
month = "11",
day = "21",
language = "English",

}

TY - BOOK

T1 - Union Representation and Organisation in European Contact Centres - Experiences and Challenges

T2 - A Report for Union Network International

AU - Taylor, Philip

PY - 2014/11/21

Y1 - 2014/11/21

KW - call centres

KW - trade unions

KW - labour

KW - collective bargaining

KW - UNI

KW - Union Network International

UR - http://www.uniglobalunion.org/

M3 - Commissioned report

BT - Union Representation and Organisation in European Contact Centres - Experiences and Challenges

ER -