Understanding privacy concerns in mobile health applications: a scenario-based online survey

Reham Al Tamime, Ali Farooq, Joni Salminen, Vincent Marmion, Wendy Hall

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Abstract

Mobile Health applications facilitate users in managing their health and receiving health care services. Despite a proven utility, several privacy concerns have been raised. At this frontier, we should be responsible for enhancing our understanding of user privacy concerns and enabling privacy by design. This study uncovers and compares individual privacy concerns within health applications. Our scenario-based approach considers 432 different health application data exchanges. Participants (n=189) assessed 27 unique scenarios across three categories: data type, data sharing, and data retention. The findings show user concerns in the three categories, most prominently, data sharing. From this position, we propose design approaches to improve user awareness and control of health application data. We discuss the finding’s implications, including pre-emptive and predictive strategies for health app developers.
Original languageEnglish
Title of host publication2023 IEEE 22nd International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom)
Place of PublicationPiscataway, NJ
PublisherIEEE
Pages1757-1765
Number of pages9
ISBN (Electronic)9798350381993
DOIs
Publication statusPublished - 29 May 2024
Event2023 IEEE 22nd International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom) - Exeter, United Kingdom
Duration: 1 Nov 20233 Nov 2023

Publication series

NameIEEE International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom)
PublisherIEEE
Volume2023
ISSN (Electronic)2324-9013

Conference

Conference2023 IEEE 22nd International Conference on Trust, Security and Privacy in Computing and Communications (TrustCom)
Country/TerritoryUnited Kingdom
CityExeter
Period1/11/233/11/23

Keywords

  • Health apps
  • Privacy
  • Privacy concerns
  • Trusted computing
  • Web-based applications and services

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