Abstract
| Language | English |
|---|---|
| Title of host publication | SIGIR '13 Proceedings of the 36th International ACM SIGIR Conference on Research and Development in Information Retrieval |
| Place of Publication | New York, NY, USA |
| Pages | 1073-1076 |
| Number of pages | 4 |
| DOIs | |
| Publication status | Published - 28 Jul 2013 |
| Externally published | Yes |
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Keywords
- emergency management
- information seeking
Cite this
}
#trapped! social media search system requirements for emergency management professionals. / Raue, Stefan; Azzopardi, Leif; Johnson, Chris W.
SIGIR '13 Proceedings of the 36th International ACM SIGIR Conference on Research and Development in Information Retrieval. New York, NY, USA, 2013. p. 1073-1076.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book
TY - GEN
T1 - #trapped!
T2 - social media search system requirements for emergency management professionals
AU - Raue, Stefan
AU - Azzopardi, Leif
AU - Johnson, Chris W.
PY - 2013/7/28
Y1 - 2013/7/28
N2 - Social media provides a new and potentially rich source of information for emergency management services. However, extracting the relevant information from such streams poses a number of difficult challenges. In this short paper, we survey emergency management professionals to ascertain how social media is used when responding to incidents, the search strategies that they undertake, and the challenges that they face when using social media streams. This research indicates that emergency management professionals employ two main strategies when searching social media streams: keyword-centric and account-centric search strategies. Furthermore, current search interfaces are inadequate regarding the requirements of command and control environments in the emergency management domain, where the process of information seeking is collaborative in nature and needs to support multiple information seekers.
AB - Social media provides a new and potentially rich source of information for emergency management services. However, extracting the relevant information from such streams poses a number of difficult challenges. In this short paper, we survey emergency management professionals to ascertain how social media is used when responding to incidents, the search strategies that they undertake, and the challenges that they face when using social media streams. This research indicates that emergency management professionals employ two main strategies when searching social media streams: keyword-centric and account-centric search strategies. Furthermore, current search interfaces are inadequate regarding the requirements of command and control environments in the emergency management domain, where the process of information seeking is collaborative in nature and needs to support multiple information seekers.
KW - emergency management
KW - information seeking
U2 - 10.1145/2484028.2484184
DO - 10.1145/2484028.2484184
M3 - Conference contribution book
SN - 978-1-4503-2034-4
SP - 1073
EP - 1076
BT - SIGIR '13 Proceedings of the 36th International ACM SIGIR Conference on Research and Development in Information Retrieval
CY - New York, NY, USA
ER -