Transformative Spaces: Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'

Holly Porteous; Kathy Hamilton; Juliette Wilson; Sarah Edwards

doi:10.17868/strath.00081812

Transformative Spaces: Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'

Research output: Book/Report › Other report

139 Downloads (Pure)

Abstract

Transformative Servicescapes and Consumer Vulnerability (2020-2022) was a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde.

Our case study organisation, Glasgow Women’s Library (GWL), is a library, museum, archive, arts and community space. The project explored the role of physical space in contributing towards positive transformative experiences for those who make use of its resources. The project expanded on this theme to gain an in-depth understanding of many other aspects of the organisation, from organisational culture to partnership working. The project looked particularly at how service spaces have the capacity to transform the lives of those experiencing vulnerability.

Original language	English
Place of Publication	Glasgow
Publisher	University of Strathclyde
Number of pages	25
DOIs	https://doi.org/10.17868/strath.00081812
Publication status	Published - 10 Aug 2022

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being
SDG 10 Reduced Inequalities
SDG 11 Sustainable Cities and Communities

Keywords

consumer vulnerability
kindness
servicescapes
inclusivity
creative methodology
creativity within social work settings
arts based research
intersectionality
community spaces
intergenerational engagement
equality, diversity and inclusion
mental health
Covid-19 pandemic
adult education

Access to Document

10.17868/strath.00081812Licence: Strath_1

Porteous_etal_2022_Transformative_servicescapes_and_consumer_vulnerabilityFinal published version, 1.88 MBLicence: Strath_1

1 Finished

Transformative Servicescapes and consumer vulnerability
Hamilton, K. (Principal Investigator), Edwards, S. (Co-investigator), Wilson, J. (Co-investigator) & Porteous, H. (Researcher)
Leverhulme Trust
1/01/20 → 31/03/22
Project: Research

1 Other report
1 Blog Post

Transformations : the significance of community spaces: how can researchers draw methodological inspiration from the communities they study?
Hamilton, K., Porteous, H. & Wilson, J., 5 May 2022
Research output: Digital or non-textual outputs › Blog Post

File
The Transformative Space of the Library
Porteous, H., Wilson, J. & Hamilton, K., 12 Apr 2022, Glasgow: University of Strathclyde. 13 p.
Research output: Book/Report › Other report

Open Access
File

Cite this

@book{858aa6516dea42cdabab3ab6a2665bf8,

title = "Transformative Spaces: Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability' ",

abstract = "Transformative Servicescapes and Consumer Vulnerability (2020-2022) was a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde. Our case study organisation, Glasgow Women{\textquoteright}s Library (GWL), is a library, museum, archive, arts and community space. The project explored the role of physical space in contributing towards positive transformative experiences for those who make use of its resources. The project expanded on this theme to gain an in-depth understanding of many other aspects of the organisation, from organisational culture to partnership working. The project looked particularly at how service spaces have the capacity to transform the lives of those experiencing vulnerability.",

keywords = "consumer vulnerability, kindness, servicescapes, inclusivity, creative methodology, creativity within social work settings, arts based research, intersectionality, community spaces, intergenerational engagement, equality, diversity and inclusion, mental health, Covid-19 pandemic, adult education",

author = "Holly Porteous and Kathy Hamilton and Juliette Wilson and Sarah Edwards",

year = "2022",

month = aug,

day = "10",

doi = "10.17868/strath.00081812",

language = "English",

publisher = "University of Strathclyde",

}

TY - BOOK

T1 - Transformative Spaces

T2 - Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'

AU - Porteous, Holly

AU - Hamilton, Kathy

AU - Wilson, Juliette

AU - Edwards, Sarah

PY - 2022/8/10

Y1 - 2022/8/10

N2 - Transformative Servicescapes and Consumer Vulnerability (2020-2022) was a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde. Our case study organisation, Glasgow Women’s Library (GWL), is a library, museum, archive, arts and community space. The project explored the role of physical space in contributing towards positive transformative experiences for those who make use of its resources. The project expanded on this theme to gain an in-depth understanding of many other aspects of the organisation, from organisational culture to partnership working. The project looked particularly at how service spaces have the capacity to transform the lives of those experiencing vulnerability.

AB - Transformative Servicescapes and Consumer Vulnerability (2020-2022) was a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde. Our case study organisation, Glasgow Women’s Library (GWL), is a library, museum, archive, arts and community space. The project explored the role of physical space in contributing towards positive transformative experiences for those who make use of its resources. The project expanded on this theme to gain an in-depth understanding of many other aspects of the organisation, from organisational culture to partnership working. The project looked particularly at how service spaces have the capacity to transform the lives of those experiencing vulnerability.

KW - consumer vulnerability

KW - kindness

KW - servicescapes

KW - inclusivity

KW - creative methodology

KW - creativity within social work settings

KW - arts based research

KW - intersectionality

KW - community spaces

KW - intergenerational engagement

KW - equality, diversity and inclusion

KW - mental health

KW - Covid-19 pandemic

KW - adult education

U2 - 10.17868/strath.00081812

DO - 10.17868/strath.00081812

M3 - Other report

BT - Transformative Spaces

PB - University of Strathclyde

CY - Glasgow

ER -

Transformative Spaces: Final Report from the Project 'Transformative Servicescapes and Consumer Vulnerability'

Abstract

UN SDGs

Keywords

Access to Document

Fingerprint

Projects

Transformative Servicescapes and consumer vulnerability

Research output

Transformations : the significance of community spaces: how can researchers draw methodological inspiration from the communities they study?

The Transformative Space of the Library

Cite this