Recent research has identified inconsistency of public library digital services, and associated problems of disparity and duplication, as a key usability issue. The hypothesis of this research is that root cause is inconsistent definition and specification of digital services, and that a service taxonomy would facilitate resolution of this issue, providing a classification scheme and controlled vocabulary. Reporting on initial research to validate this hypothesis, which examined options available from 8 of 32 Scottish public library homepages; evidence of inconsistency of terminology and organisation schemes was found, with navigation not always straightforward due to a high number of loosely structured options being available from the majority of sites sampled. Initial findings are discussed including planned second stage research.
|Name||Lecture Notes in Computer Science|
|Conference||14th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2010) |
|Period||6/09/10 → 10/09/10|
- public library
- digital service taxonomy
- scottish public libraries