Towards a public library digital service taxonomy

S. Buchanan, D. McMenemy

Research output: Chapter in Book/Report/Conference proceedingOther chapter contribution

4 Citations (Scopus)


Recent research has identified inconsistency of public library digital services, and associated problems of disparity and duplication, as a key usability issue. The hypothesis of this research is that root cause is inconsistent definition and specification of digital services, and that a service taxonomy would facilitate resolution of this issue, providing a classification scheme and controlled vocabulary. Reporting on initial research to validate this hypothesis, which examined options available from 8 of 32 Scottish public library homepages; evidence of inconsistency of terminology and organisation schemes was found, with navigation not always straightforward due to a high number of loosely structured options being available from the majority of sites sampled. Initial findings are discussed including planned second stage research.
Original languageEnglish
Title of host publicationResearch and advanced technology for digital libraries
EditorsM. Lalmas, J. Jose, A. Rauber, F. Sebastiani, I. Frommholz
Place of PublicationBerlin
Number of pages4
ISBN (Print)9783642154638
Publication statusPublished - 2010
Event14th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2010) - Glasgow, United Kingdom
Duration: 6 Sep 201010 Sep 2010

Publication series

NameLecture Notes in Computer Science
ISSN (Print)0302-9743


Conference14th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2010)
Country/TerritoryUnited Kingdom


  • public library
  • digital service taxonomy
  • scottish public libraries


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