@inbook{8d50c54f303e4ff7a223665074cb1dde,
title = "Towards a public library digital service taxonomy",
abstract = "Recent research has identified inconsistency of public library digital services, and associated problems of disparity and duplication, as a key usability issue. The hypothesis of this research is that root cause is inconsistent definition and specification of digital services, and that a service taxonomy would facilitate resolution of this issue, providing a classification scheme and controlled vocabulary. Reporting on initial research to validate this hypothesis, which examined options available from 8 of 32 Scottish public library homepages; evidence of inconsistency of terminology and organisation schemes was found, with navigation not always straightforward due to a high number of loosely structured options being available from the majority of sites sampled. Initial findings are discussed including planned second stage research. ",
keywords = "public library , digital service taxonomy, scottish public libraries",
author = "S. Buchanan and D. McMenemy",
year = "2010",
doi = "10.1007/978-3-642-15464-5_48",
language = "English",
isbn = "9783642154638 ",
series = "Lecture Notes in Computer Science",
publisher = "Springer-Verlag",
pages = "425--428",
editor = "M. Lalmas and J. Jose and A. Rauber and F. Sebastiani and Frommholz, {I. }",
booktitle = "Research and advanced technology for digital libraries",
note = "14th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2010) ; Conference date: 06-09-2010 Through 10-09-2010",
}