Tourist familiarity and imagery

R. Prentice

    Research output: Contribution to journalArticle

    95 Citations (Scopus)

    Abstract

    The "tourist realities" or verisimilitudes of cultural tourists to the Edinburgh Old Town are analyzed using both their own voices and their responses to marketeers' images and descriptors. Specifically, the study tests the utility of familiarity in the modeling of image recognition and propensity to visit. It uses a typology of familiarity: informational, experiential, proximate, self-described, and educational. As a result of the analysis, an expansion of the typology is proposed to include two further types: self-assured and expected familiarity. Educational familiarity is further expanded into a multi-aspect concept. This septet of familiarity is proposed as a conceptual framework and methodology for characterizing "particle" markets for experience marketing.
    Original languageEnglish
    Pages (from-to)923-945
    Number of pages22
    JournalAnnals of Tourism Research
    Volume31
    Issue number4
    DOIs
    Publication statusPublished - 2004

    Keywords

    • marketing
    • tourism
    • hospitality industry

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