Tourism work, media and COVID-19: a changed narrative?

David Solnet; Richard N.S. Robinson; Tom Baum; Hongmin Yan

doi:10.1016/j.annals.2022.103492

Tourism work, media and COVID-19: a changed narrative?

David Solnet, Richard N.S. Robinson, Tom Baum, Hongmin Yan

Work, Employment And Organisation

Research output: Contribution to journal › Article › peer-review

7 Citations (Scopus)

Abstract

Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail’s classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail’s media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

Original language	English
Article number	103492
Number of pages	17
Journal	Annals of Tourism Research
Volume	97
Early online date	7 Oct 2022
DOIs	https://doi.org/10.1016/j.annals.2022.103492
Publication status	Published - 30 Nov 2022

Keywords

tourism work
news media
COVID-19
industry image
tourism employment

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

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10.1016/j.annals.2022.103492

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Baum-etal-ATR-2022-Tourism-work-media-and-COVID-19
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Embargo ends: 24/10/24

Cite this

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title = "Tourism work, media and COVID-19: a changed narrative?",

abstract = "Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail{\textquoteright}s classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the {\textquoteleft}soft news{\textquoteright} sections, whereas the 2020 news elevated into {\textquoteleft}hard news{\textquoteright} sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail{\textquoteright}s media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting. ",

keywords = "tourism work, news media, COVID-19, industry image, tourism employment",

author = "David Solnet and Robinson, {Richard N.S.} and Tom Baum and Hongmin Yan",

year = "2022",

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day = "30",

doi = "10.1016/j.annals.2022.103492",

language = "English",

volume = "97",

journal = "Annals of Tourism Research",

issn = "0160-7383",

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T1 - Tourism work, media and COVID-19

T2 - a changed narrative?

AU - Solnet, David

AU - Robinson, Richard N.S.

AU - Baum, Tom

AU - Yan, Hongmin

PY - 2022/11/30

Y1 - 2022/11/30

N2 - Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail’s classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail’s media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

AB - Major crises, such as COVID-19, have had a dramatic impact on tourism work. This paper investigates changes in news media reporting of tourism work from pre-pandemic norms, employing McQuail’s classification for media and mass communications. We interrogate 664 news articles across two comparative periods. Findings indicate that news media themes in 2019 were often found in the ‘soft news’ sections, whereas the 2020 news elevated into ‘hard news’ sections, highlighting job losses, precarious work and community spirit. The analysis points to a more sympathetic narrative in the media about tourism employment. Theoretically, the paper is original in applying McQuail’s media classification to tourism employment in a crisis context, contributing to our understanding of potential impacts of news media reporting.

KW - tourism work

KW - news media

KW - COVID-19

KW - industry image

KW - tourism employment

U2 - 10.1016/j.annals.2022.103492

DO - 10.1016/j.annals.2022.103492

M3 - Article

SN - 0160-7383

VL - 97

JO - Annals of Tourism Research

JF - Annals of Tourism Research

M1 - 103492

ER -

Tourism work, media and COVID-19: a changed narrative?

Abstract

Keywords

UN SDGs

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