Time to love you and leave you: the effectiveness of different types of compensation in a service termination context

Amin Nazifi, Dahlia El-Manstrly

Marketing

Research output: Contribution to conference › Abstract › peer-review

1 results

Active
Examining Customers' Reactions to Intentional Failures
Nazifi, A., El-Manstrly, D., Gelbrich, K., Roschk, H., Marder, B., Tregear, A., Auxtova , K. & Ordenes‬, F. V.
1/09/13 → …
Project: Non-funded project