Thinking together: what makes communities of practice work?

Research output: Contribution to journalArticle

29 Citations (Scopus)

Abstract

In this article, we develop the founding elements of the concept of Communities of Practice by elaborating on the learning processes happening at the heart of such communities. In particular, we provide a consistent perspective on the notions of knowledge, knowing and knowledge sharing that is compatible with the essence of this concept – that learning entails an investment of identity and a social formation of a person. We do so by drawing richly from the work of Michael Polanyi and his conception of personal knowledge, and thereby we clarify the scope of Communities of Practice and offer a number of new insights into how to make such social structures perform well in professional settings. The conceptual discussion is substantiated by findings of a qualitative empirical study in the UK National Health Service. As a result, the process of ‘thinking together’ is conceptualized as a key part of meaningful Communities of Practice where people mutually guide each other through their understandings of the same problems in their area of mutual interest, and this way indirectly share tacit knowledge. The collaborative learning process of ‘thinking together’, we argue, is what essentially brings Communities of Practice to life and not the other way round.
LanguageEnglish
Pages389-409
Number of pages21
JournalHuman Relations
Volume70
Issue number4
Early online date25 Aug 2016
DOIs
Publication statusPublished - 1 Apr 2017

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Health
community
learning process
social structure
health service
Communities of Practice
Communities of practice
human being
knowledge
learning
Learning Process
Learning process
Founding
Conception
Social Structure
Essence
Collaborative Learning
Empirical Study
Person
Tacit Knowledge

Keywords

  • communities of practice
  • knowing
  • knowledge sharing
  • personal knowledge

Cite this

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Thinking together : what makes communities of practice work? / Pyrko, Igor; Dörfler, Viktor; Eden, Colin.

In: Human Relations, Vol. 70, No. 4, 01.04.2017, p. 389-409.

Research output: Contribution to journalArticle

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