The UK association conference attendance decision-making process

Judith Mair, Karen Thompson

Research output: Contribution to journalArticlepeer-review

83 Citations (Scopus)
16 Downloads (Pure)


This paper reports on research carried out into the consumer behaviour displayed by UK association conference delegates when deciding to attend a conference. Examination of the available literature suggested that there has been little investigation of the delegate's perspective on attending a conference, as most research into business events has traditionally been centred on the supply side particularly convention destination image, and association site selection. The paper found six underlying dimensions of the UK association conference delegate decision-making process - personal/professional development, networking opportunities, cost, location, time and convenience and health and wellbeing. Additionally, regression analysis showed that two of the dimensions (networking opportunities and cost) were significant predictors of intention to attend the conference again in the future.
Original languageEnglish
Pages (from-to)400-409
Number of pages9
JournalTourism Management
Issue number3
Publication statusPublished - Jun 2009


  • business events
  • conference
  • consumer behaviour
  • delegate decision-making


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