The Transformative Space of the Library

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This report draws on material from Transformative Servicescapes and Consumer Vulnerability (2020-2022), a two-year project funded by The Leverhulme Trust and based at the University of Strathclyde. Using Glasgow Women’s Library (GWL) as a case study, the project examined the role of physical spaces in contributing towards transformative experiences and increased well-being for users of those spaces. Over the following pages, inspired by CILIP’s #LibrariesAreEssential advocacy campaign, we bring together specific findings from the project that relate to libraries as community spaces where people can experience improved well-being and positive transformations in their lives.
Original languageEnglish
Place of PublicationGlasgow
PublisherUniversity of Strathclyde
Number of pages13
Publication statusPublished - 12 Apr 2022


  • transformative service research (TSR)
  • libraries
  • Glasgow Women’s Library (GWL)


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