TY - JOUR
T1 - The traditional marketplace
T2 - serious leisure and recommending authentic travel
AU - Curran, Ross
AU - Baxter, Ian W. F.
AU - Collinson, Elaine
AU - Gannon, Martin Joseph
AU - Lochrie, Sean
AU - Taheri, Babak
AU - Thompson, Jamie
AU - Yalinay, Ozge
N1 - This is an Accepted Manuscript of an article published by Taylor & Francis in Service Industries Journal on 06 Feb 2018, available online: http://www.tandfonline.com/10.1080/02642069.2018.1432603
PY - 2018/10/15
Y1 - 2018/10/15
N2 - Services reliant on revenue generated from tourism are often beholden to how authentic visitors perceive their offering to be. From a managerial perspective, this is exacerbated when they serve a dual-purpose, as both actively ingrained in local culture and as showcased international tourist attractions. As such, this study contributes to Kolar and Žabkar's (2010) consumer-based model of authenticity by assessing the relationships between serious leisure, object-based and existential authenticity, and visitor word-of-mouth recommendations in Iranian cultural tourism. Utilising PLS-SEM, and drawing upon responses from 615 visitors to the Tabriz Grand Bazaar, it thus extends the model's applicability to the developing Middle-Eastern context. The results extend extant research by emphasizing the importance of object-based authenticity, as opposed to existential authenticity, in stimulating positive visitor word-of-mouth recommendations. Consequently, this study advances the prevailing understanding of the role of authenticity in stimulating positive behavioural intentions by highlighting how destinations can stimulate visitor recommendations.
AB - Services reliant on revenue generated from tourism are often beholden to how authentic visitors perceive their offering to be. From a managerial perspective, this is exacerbated when they serve a dual-purpose, as both actively ingrained in local culture and as showcased international tourist attractions. As such, this study contributes to Kolar and Žabkar's (2010) consumer-based model of authenticity by assessing the relationships between serious leisure, object-based and existential authenticity, and visitor word-of-mouth recommendations in Iranian cultural tourism. Utilising PLS-SEM, and drawing upon responses from 615 visitors to the Tabriz Grand Bazaar, it thus extends the model's applicability to the developing Middle-Eastern context. The results extend extant research by emphasizing the importance of object-based authenticity, as opposed to existential authenticity, in stimulating positive visitor word-of-mouth recommendations. Consequently, this study advances the prevailing understanding of the role of authenticity in stimulating positive behavioural intentions by highlighting how destinations can stimulate visitor recommendations.
KW - authenticity
KW - serious leisure
KW - recommendation
KW - bazaar
KW - word-of-mouth
UR - https://www.tandfonline.com/toc/fsij20/current
U2 - 10.1080/02642069.2018.1432603
DO - 10.1080/02642069.2018.1432603
M3 - Article
SN - 0264-2069
VL - 38
SP - 1116
EP - 1132
JO - Service Industries Journal
JF - Service Industries Journal
IS - 15-16
ER -