The tension between caring surveillance and controlling surveillance in the public library

Elaine Robinson, David McMenemy

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

Abstract

This visual presentation will take the format of a poster, displaying the preliminary results of a study into acceptable use policies (AUPs) in UK public libraries. This study seeks to understand how surveillance is used in the public library and if surveillance is used in a caring or controlling way. This research used discourse analysis to analyse the content of 200 acceptable use policies in the UK. Results indicate that libraries use both caring and controlling surveillance, with more instances of controlling surveillance being found, and that there appears to be tension between the usage of caring and controlling surveillance in public libraries in the UK.
Original languageEnglish
Title of host publicationProceedings of the Association for Information Science and Technology
Subtitle of host publicationDiversity of Engagement: Connecting People and Information in the Physical and Virtual Worlds
EditorsSandra Erdelez, Naresh Agarwal
Place of PublicationMaryland
Pages790–791
Number of pages2
Volume54
DOIs
Publication statusPublished - 24 Oct 2017

Keywords

  • surveillance
  • privacy
  • public libraries
  • discourse analysis
  • acceptable use policy

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