The role of digital technologies during relationship breakdowns

Wendy Moncur, Lorna Gibson, Daniel Herron

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

22 Citations (Scopus)

Abstract

Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.

Original languageEnglish
Title of host publicationProceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
Place of PublicationNew York, NY.
Pages371-382
Number of pages12
ISBN (Electronic)9781450335928
DOIs
Publication statusPublished - 27 Feb 2016
Event19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States
Duration: 27 Feb 20162 Mar 2016

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume27

Conference

Conference19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
CountryUnited States
CitySan Francisco
Period27/02/162/03/16

Keywords

  • Computermediated communications
  • Divorce
  • HCI
  • Life transitions
  • Separation
  • Service design

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  • Research Output

    • 22 Citations
    • 1 Conference contribution book

    Digital possessions in the museum of broken relationships

    Herron, D., Moncur, W., Curić, M., Grubišić, D., Vištica, O. & Hoven, E. V. D., 20 Apr 2018, CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems. New York, 4 p. D203

    Research output: Chapter in Book/Report/Conference proceedingConference contribution book

    Open Access
    File
    1 Citation (Scopus)

    Cite this

    Moncur, W., Gibson, L., & Herron, D. (2016). The role of digital technologies during relationship breakdowns. In Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 (pp. 371-382). (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW; Vol. 27).. https://doi.org/10.1145/2818048.2819925