The role of digital technologies during relationship breakdowns

Wendy Moncur; Lorna Gibson; Daniel Herron

doi:10.1145/2818048.2819925

The role of digital technologies during relationship breakdowns

Wendy Moncur, Lorna Gibson, Daniel Herron

Computer And Information Sciences

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

35 Citations (Scopus)

17 Downloads (Pure)

Abstract

Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.

Original language	English
Title of host publication	Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
Place of Publication	New York, NY.
Pages	371-382
Number of pages	12
ISBN (Electronic)	9781450335928
DOIs	https://doi.org/10.1145/2818048.2819925
Publication status	Published - 27 Feb 2016
Event	19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 - San Francisco, United States Duration: 27 Feb 2016 → 2 Mar 2016

Publication series

Name	Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW
Volume	27

Conference

Conference	19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016
Country/Territory	United States
City	San Francisco
Period	27/02/16 → 2/03/16

Keywords

Computermediated communications
Divorce
HCI
Life transitions
Separation
Service design

Access to Document

10.1145/2818048.2819925

Moncur-etal-CSCW-2016-The-role-of-digital-technologies-during-relationship-breakdownsFinal published version, 318 KBLicence: CC BY-NC-ND 4.0

Wendy Moncur
- wendy.moncurstrath.acuk
- Computer And Information Sciences - Professor
- StrathCyber
- Strathclyde ischool
Person: Academic

35 Citations
4 Conference contribution book
1 Featured article

Mosaics of personal data: digital privacy during times of change
Moncur, W., 28 Aug 2024, ACM Interactions, 31, 5, p. 24-27 4 p.
Research output: Contribution to specialist publication › Featured article

Open Access
Life transitions and social technologies: research and design for times of life change
Haimson, O. L., Semaan, B., Dym, B., Hsiao, J.C.-Y., Herron, D. & Moncur, W., 30 Nov 2019, CSCW '19: Conference Companion Publication of the 2019 on Computer Supported Cooperative Work and Social Computing. New York, p. 480-486 7 p.
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book
25 Citations (Scopus)
Digital possessions in the museum of broken relationships
Herron, D., Moncur, W., Curić, M., Grubišić, D., Vištica, O. & Hoven, E. V. D., 20 Apr 2018, CHI EA '18: Extended Abstracts of the 2018 CHI Conference on Human Factors in Computing Systems. New York, 4 p. D203
Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

Open Access
File
5 Citations (Scopus)

26 Downloads (Pure)

Cite this

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title = "The role of digital technologies during relationship breakdowns",

abstract = "Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.",

keywords = "Computermediated communications, Divorce, HCI, Life transitions, Separation, Service design",

author = "Wendy Moncur and Lorna Gibson and Daniel Herron",

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doi = "10.1145/2818048.2819925",

language = "English",

series = "Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW",

pages = "371--382",

booktitle = "Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016",

note = "19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016 ; Conference date: 27-02-2016 Through 02-03-2016",

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Moncur, W, Gibson, L & Herron, D 2016, The role of digital technologies during relationship breakdowns. in Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW, vol. 27, New York, NY., pp. 371-382, 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016, San Francisco, United States, 27/02/16. https://doi.org/10.1145/2818048.2819925

The role of digital technologies during relationship breakdowns. / Moncur, Wendy; Gibson, Lorna; Herron, Daniel.
Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW 2016. New York, NY., 2016. p. 371-382 (Proceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW; Vol. 27).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

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AB - Relationship breakdowns are undoubtedly difficult. Access to and use of technology can exacerbate the situation. In our networked society, shared lives generate vast amounts of shared digital data which can be difficult to untangle, whilst social media can provide an outlet to emotions that can take a public and often persistent form. In this paper, we report on a qualitative study that considered the role of technology in the process of a relationship breaking down. Four main themes emerged in our findings: communicating about the separation, change in social status, shared digital assets, and moving on. Opportunities for design are identified in reducing misunderstandings via CMCs, enhancing social media, supporting intimacy in distributed families, and refining service provision.

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KW - Separation

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ER -

The role of digital technologies during relationship breakdowns

Abstract

Publication series

Conference

Keywords

Access to Document

Fingerprint

Profiles

Wendy Moncur

Research output

Mosaics of personal data: digital privacy during times of change

Life transitions and social technologies: research and design for times of life change

Digital possessions in the museum of broken relationships

Cite this