The performance measurement of service teams - concept and practice

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper paper looks at the performance measurement of service teams; their concept and practice

Original language	English
Publication status	Published - 2000
Event	International Conference on Service Management - La Londe les Maures, France Duration: 8 Jun 2000 → …

Conference	International Conference on Service Management
Country/Territory	France
City	La Londe les Maures
Period	8/06/00 → …

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title = "The performance measurement of service teams - concept and practice",

abstract = "This paper paper looks at the performance measurement of service teams; their concept and practice",

keywords = "service management",

author = "Alan Wilson",

year = "2000",

language = "English",

note = "International Conference on Service Management ; Conference date: 08-06-2000",

}

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T1 - The performance measurement of service teams - concept and practice

AU - Wilson, Alan

PY - 2000

Y1 - 2000

N2 - This paper paper looks at the performance measurement of service teams; their concept and practice

AB - This paper paper looks at the performance measurement of service teams; their concept and practice

KW - service management

M3 - Paper

T2 - International Conference on Service Management

Y2 - 8 June 2000

ER -