The performance measurement of service teams - concept and practice

Research output: Contribution to conferencePaper

Abstract

This paper paper looks at the performance measurement of service teams; their concept and practice
Original languageEnglish
Publication statusPublished - 2000
EventInternational Conference on Service Management - La Londe les Maures, France
Duration: 8 Jun 2000 → …

Conference

ConferenceInternational Conference on Service Management
CountryFrance
CityLa Londe les Maures
Period8/06/00 → …

Keywords

  • service management

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