The optimisation of a strategic business process

The optimisation of a Tendering Process for Warship Refit Contracts is presented. The Pre Contract Award process (PCA) involves all the activities needed to successfully win a Refit Contract, e.g. estimating, planning, tendering and negotiation. Process activities and information flows have been modelled using Integrated computer aided manufacturing DEFinition methodology (IDEF0) and a Design Structure Matrix (DSM) with optimisation performed via a Genetic Algorithm (DSM-GA) search technique [1]. The aim of the DSM-GA is to provide the user with an enhanced sequence of performing process activities. A new process was extracted from the optimised solution, showing an improved sequence with reduced iteration and planned activity concurrency based on carefully considered information requirements. This is of practical benefit to enhance understanding and to provide a guide to implementation. The approach suggests an enhanced sequence of process activities, based on information requirements, and can lead to improved business practice. This Paper discusses the potential benefits and limitations of this approach in a practical setting.