Abstract
This paper analyses the global call centre value chain.
| Original language | English |
|---|---|
| Number of pages | 23 |
| Publication status | Published - 18 Mar 2010 |
| Event | 28th International Labour Process Conference - Rutgers University, New Jersey, USA, United States Duration: 15 Mar 2010 → 17 Mar 2010 |
Conference
| Conference | 28th International Labour Process Conference |
|---|---|
| Country/Territory | United States |
| City | Rutgers University, New Jersey, USA |
| Period | 15/03/10 → 17/03/10 |
Keywords
- call centres
- call centre employment
- value chain