The impact of query interface design on stress, workload and performance

Ashlee Edwards, Diane Kelly, Leif Azzopardi

Research output: Chapter in Book/Report/Conference proceedingConference contribution book

7 Citations (Scopus)

Abstract

We investigated how the design of the query interface impacts stress, workload and performance during information search. Two query interfaces were used: a standard interface which looks similar to contemporary, general purpose search engines with a standard query box, and an experimental (structured) interface that was designed to slow people down when querying by presenting a series of boxes for query terms. We conducted a between subjects laboratory experiment where participants were randomly assigned to use one of the query interfaces to complete two assigned search tasks. Stress was measured by recording physiological signals and with the Short Stress State Questionnaire. Workload was measured with the NASA-TLX and log data was used to characterize search behavior. The differences in stress and search behaviors were not significant, but participants who used the structured interface rated their success significantly higher than those who used the standard interface, and reported significantly less workload.

Original languageEnglish
Title of host publicationAdvances in Information Retrieval
Subtitle of host publication37th European Conference on IR Research, ECIR 2015. Proceedings
Place of PublicationCham
PublisherSpringer-Verlag
Pages691-702
Number of pages12
ISBN (Print)9783319163536
DOIs
Publication statusPublished - 2015
Event37th European Conference on Information Retrieval Research, ECIR 2015 - Vienna, Austria
Duration: 29 Mar 20152 Apr 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9022
ISSN (Print)0302-9743

Conference

Conference37th European Conference on Information Retrieval Research, ECIR 2015
CountryAustria
CityVienna
Period29/03/152/04/15

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  • Cite this

    Edwards, A., Kelly, D., & Azzopardi, L. (2015). The impact of query interface design on stress, workload and performance. In Advances in Information Retrieval: 37th European Conference on IR Research, ECIR 2015. Proceedings (pp. 691-702). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 9022). Springer-Verlag. https://doi.org/10.1007/978-3-319-16354-3_76