The impact of other customers on customer citizenship behavior

Youjae Yi, Taeshik Gong, Hyojin Lee

Marketing

Research output: Contribution to journal › Article › peer-review

142 Citations (Scopus)

194 Downloads (Pure)

142 Citations
1 Proceeding

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2010
Scratch my back and I will scratch yours: the impact of other customers on customer citizenship behaviour
Yi, Y., Gong, T. & Lee, H., 2010, p. 102-102. 1 p.
Research output: Contribution to conference › Proceeding › peer-review