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The impact of other customers on customer citizenship behavior
Youjae Yi, Taeshik Gong, Hyojin Lee
Marketing
Research output
:
Contribution to journal
›
Article
›
peer-review
142
Citations (Scopus)
194
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Dive into the research topics of 'The impact of other customers on customer citizenship behavior'. Together they form a unique fingerprint.
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Social Sciences
Customer
100%
Nationality
100%
Behavior
100%
Influence
31%
Credibility
12%
Identity
12%
Research
12%
Service Industries
12%
Social Influence
6%
Quantitative
6%
Managers
6%
Evidence
6%
Theory
6%
Attention
6%
Understanding
6%
Boundaries
6%
Information Processing
6%
Computer Science
Research Service
6%