The appeal of internal review: law, administrative justice, and the (non-) emergence of disputes

Simon Halliday, David Cowan

Research output: Book/ReportBook

Abstract

Why do most welfare applicants fail to challenge adverse decisions despite a continuing sense of need? This book addresses this severely under-researched and under-theorised question. Using English homelessness law as their case study, the authors explore why homeless applicants did - but more often did not - challenge adverse decisions by seeking internal administrative review. They draw out from their data a list of the barriers to the take up of grievance rights. Further, by combining extensive interview data from aggrieved homeless applicants with ethnographic data about bureaucratic decision-making, they are able to situate these barriers within the dynamics of the citizen-bureaucracy relationship. Additionally, they point to other contexts which inform applicants' decisions about whether to request an internal review. Drawing on a diverse literature - risk, trust, audit, legal consciousness, and complaints - the authors lay the foundations for our understanding of the (non-)emergence of administrative disputes.
LanguageEnglish
Place of PublicationOxford and Portland, Oregon
Number of pages220
Publication statusPublished - 31 Aug 2003

Fingerprint

administrative law
applicant
appeal
justice
legal consciousness
homelessness
bureaucracy
audit
complaint
welfare
citizen
decision making
Law
interview

Keywords

  • welfare applicants
  • homelessness
  • internal administrative review
  • decision making
  • administrative disputes

Cite this

Halliday, S., & Cowan, D. (2003). The appeal of internal review: law, administrative justice, and the (non-) emergence of disputes. Oxford and Portland, Oregon.
Halliday, Simon ; Cowan, David. / The appeal of internal review: law, administrative justice, and the (non-) emergence of disputes. Oxford and Portland, Oregon, 2003. 220 p.
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The appeal of internal review: law, administrative justice, and the (non-) emergence of disputes. / Halliday, Simon; Cowan, David.

Oxford and Portland, Oregon, 2003. 220 p.

Research output: Book/ReportBook

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Halliday S, Cowan D. The appeal of internal review: law, administrative justice, and the (non-) emergence of disputes. Oxford and Portland, Oregon, 2003. 220 p.