Abstract
Chapter examines the effects of market turbulence and organisational flux on call centre work.
| Original language | English |
|---|---|
| Title of host publication | Employment, Trade Union Renewal and the Future of Work |
| Pages | 20-40 |
| Number of pages | 20 |
| Publication status | Published - 2005 |
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
-
SDG 8 Decent Work and Economic Growth
Keywords
- call centres
- organisational management
- employment
- trade unions
Fingerprint
Dive into the research topics of 'Striving under chaos: the effects of market turbulence and organisational flux on call centre work'. Together they form a unique fingerprint.Cite this
- APA
- Author
- BIBTEX
- Harvard
- Standard
- RIS
- Vancouver