Abstract
This paper is an empirical study of social identification explanation of quality commitment in service organizations
Original language | English |
---|---|
Publication status | Published - 2010 |
Event | British Academy of Management Conference 2010 - University of Sheffield, Sheffield, United Kingdom Duration: 14 Sep 2010 → 16 Sep 2010 http://www.bam.ac.uk/conference-2010 |
Conference
Conference | British Academy of Management Conference 2010 |
---|---|
Abbreviated title | BAM2010 |
Country/Territory | United Kingdom |
City | Sheffield |
Period | 14/09/10 → 16/09/10 |
Other | Management Research in a Changing Climate |
Internet address |
Keywords
- quality commitment
- service organizations
- social identification
- empirical study