Social identification explanation of quality commitment in service organizations: an empirical study

Mehmet Demirbag, Sahadev Sunil

    Research output: Contribution to conferencePaper

    Abstract

    This paper is an empirical study of social identification explanation of quality commitment in service organizations
    Original languageEnglish
    Publication statusPublished - 2010
    EventBritish Academy of Management Conference 2010 - University of Sheffield, Sheffield, United Kingdom
    Duration: 14 Sep 201016 Sep 2010
    http://www.bam.ac.uk/conference-2010

    Conference

    ConferenceBritish Academy of Management Conference 2010
    Abbreviated titleBAM2010
    CountryUnited Kingdom
    CitySheffield
    Period14/09/1016/09/10
    OtherManagement Research in a Changing Climate
    Internet address

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    Keywords

    • quality commitment
    • service organizations
    • social identification
    • empirical study

    Cite this

    Demirbag, M., & Sunil, S. (2010). Social identification explanation of quality commitment in service organizations: an empirical study. Paper presented at British Academy of Management Conference 2010, Sheffield, United Kingdom.