Six Sigma vs TQM

Jiju Antony

Research output: Contribution to journalArticle

32 Citations (Scopus)
491 Downloads (Pure)

Abstract

Purpose – This paper aims to present the fundamental and critical differences between two of the most powerful philosophies of modern quality management.
Design/methodology/approach – The approach taken was to form a panel of leading academics and practitioners who are familiar with both the Six Sigma and Total Quality Management (TQM) topics.
Findings – The findings of the panel discussion were quite stimulating in the sense that the paper demystifies the myth that Six Sigma is an old wine in a new bottle or that it is another hot topic or flavour of the month. The author believes that this will be extremely useful to many practitioners and researchers in these fields.
Research limitations/implications – The viewpoints expressed here are based on many
practitioners and academics in a few countries such as the USA, Singapore, India, the UK and Korea. It is essential to collect data on this topic from a number of leading researchers and practitioners in the field from other countries and to set out a research agenda in the future.
Originality/value – The paper provides an excellent resource for those people who are currently carrying out research in Six Sigma. Moreover, it is equally useful to practitioners and academics to understand the critical differences between these two powerful approaches to quality management.
Original languageEnglish
Pages (from-to)274-279
Number of pages6
JournalInternational Journal of Productivity and Performance Management
Volume58
Issue number3
DOIs
Publication statusPublished - 2009

Keywords

  • Six Sigma
  • TQM
  • quality
  • management strategy
  • business excellence
  • total quality management

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