Abstract
Although Six Sigma has been in business lexicon for more than 20 years, research has shown the need of practical implementation framework for successful deployment of Six Sigma, especially in the context of small and medium-sized enterprises (SMEs). This article proposes a Six Sigma implementation framework customised to the needs of SMEs by performing a critique of quality management frameworks/models for SMEs and drawing conclusion from the empirical research conducted over 3 years. If Six Sigma is poorly launched, it will be very difficult to reorganise and regain momentum. Though the framework was tested in three SMEs and revised, still its robustness needs to be checked and refined based on suggestions and comments from industry, practitioners and academics.
Original language | English |
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Pages (from-to) | 5449-5467 |
Number of pages | 19 |
Journal | International Journal of Production Research |
Volume | 49 |
Issue number | 18 |
Early online date | 11 Apr 2011 |
DOIs | |
Publication status | Published - 2011 |
Keywords
- Six Sigma
- framework
- model
- readiness
- resilient
- SME's
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Achieving breakthrough improvements in quality and productivity through Process Excellence methodology
Antony, J. (Participant)
Impact: Impact - for External Portal › Economic and commerce, Professional practice, training and standards