Service-dominant logic, loyalty and performance

Research output: Contribution to conferencePaper

Abstract

This paper discusses Service-dominant logic, loyalty and performance and was presented at the European Institute for Advanced Studies in Management Naples Forum on Service in 2009.

Conference

ConferenceEuropean Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service
CityCapri, Italy
Period16/06/0919/06/09

Fingerprint

Service-dominant logic
Loyalty

Keywords

  • service-dominant logic
  • loyalty
  • performance

Cite this

Alexander, M. (2009). Service-dominant logic, loyalty and performance. Paper presented at European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, Capri, Italy, .
Alexander, Matthew. / Service-dominant logic, loyalty and performance. Paper presented at European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, Capri, Italy, .
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abstract = "This paper discusses Service-dominant logic, loyalty and performance and was presented at the European Institute for Advanced Studies in Management Naples Forum on Service in 2009.",
keywords = "service-dominant logic, loyalty, performance",
author = "Matthew Alexander",
year = "2009",
month = "6",
language = "English",
note = "European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service ; Conference date: 16-06-2009 Through 19-06-2009",

}

Alexander, M 2009, 'Service-dominant logic, loyalty and performance' Paper presented at European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, Capri, Italy, 16/06/09 - 19/06/09, .

Service-dominant logic, loyalty and performance. / Alexander, Matthew.

2009. Paper presented at European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, Capri, Italy, .

Research output: Contribution to conferencePaper

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T1 - Service-dominant logic, loyalty and performance

AU - Alexander, Matthew

PY - 2009/6

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N2 - This paper discusses Service-dominant logic, loyalty and performance and was presented at the European Institute for Advanced Studies in Management Naples Forum on Service in 2009.

AB - This paper discusses Service-dominant logic, loyalty and performance and was presented at the European Institute for Advanced Studies in Management Naples Forum on Service in 2009.

KW - service-dominant logic

KW - loyalty

KW - performance

UR - http://www.eiasm.org/r/about-eiasm

M3 - Paper

ER -

Alexander M. Service-dominant logic, loyalty and performance. 2009. Paper presented at European Institute for Advanced Studies in Management (EIASM), 2009 Naples Forum on Service, Capri, Italy, .