Searching business support websites… what about the experience?

Original language	English
Publication status	Published - 7 Jul 2015
Event	Academy of Marketing Conference 2015: The Magic of Marketing - University of Limerick, Limerick, Ireland Duration: 7 Jul 2015 → 9 Jul 2015

Conference

Conference	Academy of Marketing Conference 2015
Country/Territory	Ireland
City	Limerick
Period	7/07/15 → 9/07/15

Keywords

• customer experience
• information search
• customer support

Other files and links

• https://www.academyofmarketing.org/conference/conference-history/conference-2015/

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McLean, G. (2015). Searching business support websites… what about the experience?. Paper presented at Academy of Marketing Conference 2015, Limerick, Ireland.

McLean, Graeme. / Searching business support websites… what about the experience?. Paper presented at Academy of Marketing Conference 2015, Limerick, Ireland.

@conference{7fe98578581b421894b1cd2ee8198c75,

title = "Searching business support websites… what about the experience?",

keywords = "customer experience , information search, customer support",

author = "Graeme McLean",

year = "2015",

month = jul,

day = "7",

language = "English",

note = "Academy of Marketing Conference 2015 : The Magic of Marketing ; Conference date: 07-07-2015 Through 09-07-2015",

}

McLean, G 2015, 'Searching business support websites… what about the experience?', Paper presented at Academy of Marketing Conference 2015, Limerick, Ireland, 7/07/15 - 9/07/15.

Searching business support websites… what about the experience? / McLean, Graeme.

2015. Paper presented at Academy of Marketing Conference 2015, Limerick, Ireland.

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - Searching business support websites… what about the experience?

AU - McLean, Graeme

PY - 2015/7/7

Y1 - 2015/7/7

KW - customer experience

KW - information search

KW - customer support

UR - https://www.academyofmarketing.org/conference/conference-history/conference-2015/

M3 - Paper

T2 - Academy of Marketing Conference 2015

Y2 - 7 July 2015 through 9 July 2015

ER -

McLean G. Searching business support websites… what about the experience?. 2015. Paper presented at Academy of Marketing Conference 2015, Limerick, Ireland.