An article on customer satisfaction and and service delivery
| Original language | English |
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| Pages (from-to) | 15 |
|---|
| Journal | Retail Finance Strategies |
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| Volume | 1 |
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| Issue number | 2 |
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| Publication status | Published - 1999 |
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@article{3875d1ae4c064146bed093f9b4bc6bd6,
title = "Satisfied with customer satisfaction?",
abstract = "An article on customer satisfaction and and service delivery",
keywords = "service delivery, customer satisfaction",
author = "Alan Wilson",
year = "1999",
language = "English",
volume = "1",
pages = "15",
journal = "Retail Finance Strategies",
issn = "1468-1196",
number = "2",
}
TY - JOUR
T1 - Satisfied with customer satisfaction?
AU - Wilson, Alan
PY - 1999
Y1 - 1999
N2 - An article on customer satisfaction and and service delivery
AB - An article on customer satisfaction and and service delivery
KW - service delivery
KW - customer satisfaction
M3 - Article
VL - 1
SP - 15
JO - Retail Finance Strategies
JF - Retail Finance Strategies
SN - 1468-1196
IS - 2
ER -