Satisfied with customer satisfaction?

Marketing

Research output: Contribution to journal › Article

Abstract

An article on customer satisfaction and and service delivery

Original language	English
Pages (from-to)	15
Journal	Retail Finance Strategies
Volume	1
Issue number	2
Publication status	Published - 1999

Keywords

service delivery
customer satisfaction

Cite this

@article{3875d1ae4c064146bed093f9b4bc6bd6,

title = "Satisfied with customer satisfaction?",

abstract = "An article on customer satisfaction and and service delivery",

keywords = "service delivery, customer satisfaction",

author = "Alan Wilson",

year = "1999",

language = "English",

volume = "1",

pages = "15",

journal = "Retail Finance Strategies",

issn = "1468-1196",

number = "2",

}

TY - JOUR

T1 - Satisfied with customer satisfaction?

AU - Wilson, Alan

PY - 1999

Y1 - 1999

N2 - An article on customer satisfaction and and service delivery

AB - An article on customer satisfaction and and service delivery

KW - service delivery

KW - customer satisfaction

M3 - Article

VL - 1

SP - 15

JO - Retail Finance Strategies

JF - Retail Finance Strategies

SN - 1468-1196

IS - 2

ER -