Satisfaction dimensions and their impact on service orientation

Kwabena Frimpong, Alan Wilson

Research output: Contribution to conference › Paper › peer-review

Abstract

This paper looks at satisfaction dimensions and their impact on service orientation

Original language	English
Publication status	Published - 2004
Event	QUIS Conference - Karlstad, Sweden Duration: 1 Jun 2004 → …

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title = "Satisfaction dimensions and their impact on service orientation",

abstract = "This paper looks at satisfaction dimensions and their impact on service orientation",

keywords = "service orientation, satisfaction dimensions, impact",

author = "Kwabena Frimpong and Alan Wilson",

year = "2004",

language = "English",

note = "QUIS Conference ; Conference date: 01-06-2004",

}

TY - CONF

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AU - Frimpong, Kwabena

AU - Wilson, Alan

PY - 2004

Y1 - 2004

N2 - This paper looks at satisfaction dimensions and their impact on service orientation

AB - This paper looks at satisfaction dimensions and their impact on service orientation

KW - service orientation

KW - satisfaction dimensions

KW - impact

M3 - Paper

T2 - QUIS Conference

Y2 - 1 June 2004

ER -