Satisfaction dimensions and their impact on service orientation

Kwabena Frimpong, Alan Wilson

Research output: Contribution to conferencePaper

Abstract

This paper looks at satisfaction dimensions and their impact on service orientation
Original languageEnglish
Publication statusPublished - 2004
EventQUIS Conference - Karlstad, Sweden
Duration: 1 Jun 2004 → …

Conference

ConferenceQUIS Conference
CountrySweden
CityKarlstad
Period1/06/04 → …

Keywords

  • service orientation
  • satisfaction dimensions
  • impact

Fingerprint Dive into the research topics of 'Satisfaction dimensions and their impact on service orientation'. Together they form a unique fingerprint.

  • Cite this

    Frimpong, K., & Wilson, A. (2004). Satisfaction dimensions and their impact on service orientation. Paper presented at QUIS Conference, Karlstad, Sweden.