Satisfaction dimensions and their impact on service orientation

Kwabena Frimpong, Alan Wilson

Research output: Contribution to conferencePaper

Abstract

This paper looks at satisfaction dimensions and their impact on service orientation
LanguageEnglish
Publication statusPublished - 2004
EventQUIS Conference - Karlstad, Sweden
Duration: 1 Jun 2004 → …

Conference

ConferenceQUIS Conference
CountrySweden
CityKarlstad
Period1/06/04 → …

Fingerprint

Service orientation

Keywords

  • service orientation
  • satisfaction dimensions
  • impact

Cite this

Frimpong, K., & Wilson, A. (2004). Satisfaction dimensions and their impact on service orientation. Paper presented at QUIS Conference, Karlstad, Sweden.
Frimpong, Kwabena ; Wilson, Alan. / Satisfaction dimensions and their impact on service orientation. Paper presented at QUIS Conference, Karlstad, Sweden.
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title = "Satisfaction dimensions and their impact on service orientation",
abstract = "This paper looks at satisfaction dimensions and their impact on service orientation",
keywords = "service orientation, satisfaction dimensions, impact",
author = "Kwabena Frimpong and Alan Wilson",
year = "2004",
language = "English",
note = "QUIS Conference ; Conference date: 01-06-2004",

}

Frimpong, K & Wilson, A 2004, 'Satisfaction dimensions and their impact on service orientation' Paper presented at QUIS Conference, Karlstad, Sweden, 1/06/04, .

Satisfaction dimensions and their impact on service orientation. / Frimpong, Kwabena; Wilson, Alan.

2004. Paper presented at QUIS Conference, Karlstad, Sweden.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Satisfaction dimensions and their impact on service orientation

AU - Frimpong, Kwabena

AU - Wilson, Alan

PY - 2004

Y1 - 2004

N2 - This paper looks at satisfaction dimensions and their impact on service orientation

AB - This paper looks at satisfaction dimensions and their impact on service orientation

KW - service orientation

KW - satisfaction dimensions

KW - impact

M3 - Paper

ER -

Frimpong K, Wilson A. Satisfaction dimensions and their impact on service orientation. 2004. Paper presented at QUIS Conference, Karlstad, Sweden.