Abstract
Despite the widely recognized importance in the museum sector of cultivating safe, welcoming spaces for projects that work towards social change, few studies consider how feelings of safety can be cultivated online. To provide insight for future museum practices, this study focuses on a series of collaborative sessions facilitated by a museum outreach institution and a social enterprise to provide online engagement activities for older adults during COVID-19. Employing a social media ethnography, this study reveals how staff can create feelings of safety online through repair processes that work around, with, and against the unethical and contradictory bounds of online infrastructures.
| Original language | English |
|---|---|
| Pages (from-to) | 98-112 |
| Number of pages | 15 |
| Journal | Museums & Social Issues |
| Volume | 15 |
| Issue number | 1-2 |
| DOIs | |
| Publication status | Published - 20 Apr 2022 |
Funding
This work is part of the POEM (Participatory Memory Practices) project and has received funding from the European Union’s Horizon 2020 research and innovation program under the Marie Skłodowska-Curie grant [agreement no 764859].
UN SDGs
This output contributes to the following UN Sustainable Development Goals (SDGs)
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SDG 3 Good Health and Well-being
Keywords
- older adults
- COVID-19
- safe spaces
- museums
- digital infrastructures
- repair
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