Abstract
Even though there is general agreement regarding the main factors, which predict consumers' attitudes to self-service technologies, there are still areas of controversy and limited understanding regarding the relative importance of these factors.
| Original language | English |
|---|---|
| Number of pages | 1 |
| Publication status | Published - 8 Sept 2018 |
| Event | Frontiers in Service 2018 - Texas State University, Austin, United States Duration: 6 Sept 2018 → 9 Sept 2018 |
Conference
| Conference | Frontiers in Service 2018 |
|---|---|
| Country/Territory | United States |
| City | Austin |
| Period | 6/09/18 → 9/09/18 |
Keywords
- mobile banking
- personality
- self-service technologies
- consumer attitudes
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