Relative importance of mobile banking predictors: a cross-national study

Kwabena Frimpong, Obaid Al-Shuridah, Alan Wilson, Frederick Asafo-Adjei Sarpong

Research output: Contribution to conferencePaper

Abstract

Even though there is general agreement regarding the main factors, which predict consumers' attitudes to self-service technologies, there are still areas of controversy and limited understanding regarding the relative importance of these factors.
LanguageEnglish
Number of pages1
Publication statusPublished - 8 Sep 2018
EventFrontiers in Service 2018 - Texas State University, Austin, United States
Duration: 6 Sep 20189 Sep 2018

Conference

ConferenceFrontiers in Service 2018
CountryUnited States
CityAustin
Period6/09/189/09/18

Fingerprint

Cross-national study
Banking
Factors
Relative importance
Predictors
Consumer attitudes
Self-service technology

Keywords

  • mobile banking
  • personality
  • self-service technologies
  • consumer attitudes

Cite this

Frimpong, K., Al-Shuridah, O., Wilson, A., & Asafo-Adjei Sarpong, F. (2018). Relative importance of mobile banking predictors: a cross-national study. Paper presented at Frontiers in Service 2018, Austin, United States.
Frimpong, Kwabena ; Al-Shuridah, Obaid ; Wilson, Alan ; Asafo-Adjei Sarpong, Frederick. / Relative importance of mobile banking predictors : a cross-national study. Paper presented at Frontiers in Service 2018, Austin, United States.1 p.
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Frimpong, K, Al-Shuridah, O, Wilson, A & Asafo-Adjei Sarpong, F 2018, 'Relative importance of mobile banking predictors: a cross-national study' Paper presented at Frontiers in Service 2018, Austin, United States, 6/09/18 - 9/09/18, .

Relative importance of mobile banking predictors : a cross-national study. / Frimpong, Kwabena; Al-Shuridah, Obaid ; Wilson, Alan; Asafo-Adjei Sarpong, Frederick.

2018. Paper presented at Frontiers in Service 2018, Austin, United States.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Relative importance of mobile banking predictors

T2 - a cross-national study

AU - Frimpong, Kwabena

AU - Al-Shuridah, Obaid

AU - Wilson, Alan

AU - Asafo-Adjei Sarpong, Frederick

PY - 2018/9/8

Y1 - 2018/9/8

N2 - Even though there is general agreement regarding the main factors, which predict consumers' attitudes to self-service technologies, there are still areas of controversy and limited understanding regarding the relative importance of these factors.

AB - Even though there is general agreement regarding the main factors, which predict consumers' attitudes to self-service technologies, there are still areas of controversy and limited understanding regarding the relative importance of these factors.

KW - mobile banking

KW - personality

KW - self-service technologies

KW - consumer attitudes

M3 - Paper

ER -

Frimpong K, Al-Shuridah O, Wilson A, Asafo-Adjei Sarpong F. Relative importance of mobile banking predictors: a cross-national study. 2018. Paper presented at Frontiers in Service 2018, Austin, United States.