Regulation in Australian hotels: is there a lesson for the UK?

A. Knox, D.P. Nickson

Research output: Contribution to journalArticle

11 Citations (Scopus)

Abstract

The purpose of the paper is to compare employment relations in the hotel industry in Australia and the UK. Australian industry employment is regulated by the state and union recognition is enshrined. A substantial proportion of Australian hotel employers engage directly in firm-level bargaining with trade unions, with unionisation rates across the industry far higher than in the UK. The analysis focuses on employment strategies emphasising numerical/temporal and functional flexibility since efforts to enhance workplace flexibility underpin employment regulation in Australia.
Original languageEnglish
Pages (from-to)50-67
Number of pages17
JournalEmployee Relations
Volume29
Issue number1
DOIs
Publication statusPublished - 2007

Keywords

  • employee relations
  • customer service
  • Australia hotels
  • UK hotels
  • employment regulation

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