Abstract
This paper provides a generic approach to productivity management and service operations
| Language | English |
|---|---|
| Publication status | Published - 2000 |
| Event | 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations - Ghent, Belgium Duration: 7 Jun 2000 → 7 Jun 2000 |
Conference
| Conference | 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations |
|---|---|
| Country | Belgium |
| City | Ghent |
| Period | 7/06/00 → 7/06/00 |
Fingerprint
Service operations
Productivity
Keywords
- service
- productivity
- productivity management
- service operations
- generic approach
Cite this
Shafti, F., Van Der Meer, R., & Williams, T. (2000). Productivity management and service operations: a generic approach. Paper presented at 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, Ghent, Belgium.
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title = "Productivity management and service operations: a generic approach",
abstract = "This paper provides a generic approach to productivity management and service operations",
keywords = "service, productivity, productivity management, service operations, generic approach",
author = "Farhad Shafti and {Van Der Meer}, Robert and Terence Williams",
year = "2000",
language = "English",
note = "7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations ; Conference date: 07-06-2000 Through 07-06-2000",
}
Shafti, F, Van Der Meer, R & Williams, T 2000, 'Productivity management and service operations: a generic approach' Paper presented at 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, Ghent, Belgium, 7/06/00 - 7/06/00, .
Productivity management and service operations : a generic approach. / Shafti, Farhad; Van Der Meer, Robert; Williams, Terence.
2000. Paper presented at 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, Ghent, Belgium.Research output: Contribution to conference › Paper
TY - CONF
T1 - Productivity management and service operations
T2 - a generic approach
AU - Shafti, Farhad
AU - Van Der Meer, Robert
AU - Williams, Terence
PY - 2000
Y1 - 2000
N2 - This paper provides a generic approach to productivity management and service operations
AB - This paper provides a generic approach to productivity management and service operations
KW - service
KW - productivity
KW - productivity management
KW - service operations
KW - generic approach
UR - http://www.euroma-online.org/r/default.asp?iId=IDIDI
M3 - Paper
ER -
Shafti F, Van Der Meer R, Williams T. Productivity management and service operations: a generic approach. 2000. Paper presented at 7th International Annual EurOMA Conference. Crossing Borders and Boundaries: The Changing Role of Operations, Ghent, Belgium.