Problem definition in designing product service systems

Gokula Vijayumar Annamalai Vasantha; Rajkumar  Roy; Mehmet Cakkol

doi:10.1007/978-3-642-19689-8_20

Problem definition in designing product service systems

Gokula Vijayumar Annamalai Vasantha, Rajkumar Roy, Mehmet Cakkol

Design, Manufacturing And Engineering Management

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

Abstract

In these early stages of PSS research, it is necessary to define a holistic problem definition for designing productservice systems (PSS). In this paper, the current industrial practice of the problem definition within PSS is analyzed and presented. This analysis has lent itself to a classification of the steps involved in the problem specification stage into developing the Customer Specification (what the customer wants) and the Customer Demand (how the customer wants it) stage. Also it summarizes the important parameters considered in the problem definition. These results help to identify methods required to solve the industrial problem definition of PSS.

Original language	English
Title of host publication	Functional thinking for value creation
Subtitle of host publication	Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011
Editors	Jurgen Hesselbach, Christoph Herrmann
Place of Publication	Berlin
Pages	105-110
DOIs	https://doi.org/10.1007/978-3-642-19689-8_20
Publication status	Published - 2011

Keywords

problem definition
design
product service systems

Access to Document

10.1007/978-3-642-19689-8_20

Cite this

Annamalai Vasantha, G. V., Roy, R., & Cakkol, M. (2011). Problem definition in designing product service systems. In J. Hesselbach, & C. Herrmann (Eds.), Functional thinking for value creation : Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 (pp. 105-110 ). https://doi.org/10.1007/978-3-642-19689-8_20

Annamalai Vasantha, Gokula Vijayumar ; Roy, Rajkumar ; Cakkol, Mehmet. / Problem definition in designing product service systems. Functional thinking for value creation : Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 . editor / Jurgen Hesselbach ; Christoph Herrmann. Berlin, 2011. pp. 105-110

@inproceedings{87bf3b35b59640cebd8874f7a76cf557,

title = "Problem definition in designing product service systems",

abstract = "In these early stages of PSS research, it is necessary to define a holistic problem definition for designing productservice systems (PSS). In this paper, the current industrial practice of the problem definition within PSS is analyzed and presented. This analysis has lent itself to a classification of the steps involved in the problem specification stage into developing the Customer Specification (what the customer wants) and the Customer Demand (how the customer wants it) stage. Also it summarizes the important parameters considered in the problem definition. These results help to identify methods required to solve the industrial problem definition of PSS. ",

keywords = "problem definition, design, product service systems",

author = "{Annamalai Vasantha}, {Gokula Vijayumar} and Rajkumar Roy and Mehmet Cakkol",

year = "2011",

doi = "10.1007/978-3-642-19689-8_20",

language = "English",

isbn = "9783642196881 ",

pages = "105--110 ",

editor = "Hesselbach, {Jurgen } and Herrmann, {Christoph }",

booktitle = "Functional thinking for value creation",

}

Annamalai Vasantha, GV, Roy, R & Cakkol, M 2011, Problem definition in designing product service systems. in J Hesselbach & C Herrmann (eds), Functional thinking for value creation : Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 . Berlin, pp. 105-110 . https://doi.org/10.1007/978-3-642-19689-8_20

Problem definition in designing product service systems. / Annamalai Vasantha, Gokula Vijayumar; Roy, Rajkumar ; Cakkol, Mehmet.
Functional thinking for value creation : Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 . ed. / Jurgen Hesselbach; Christoph Herrmann. Berlin, 2011. p. 105-110 .

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution book

TY - GEN

T1 - Problem definition in designing product service systems

AU - Annamalai Vasantha, Gokula Vijayumar

AU - Roy, Rajkumar

AU - Cakkol, Mehmet

PY - 2011

Y1 - 2011

N2 - In these early stages of PSS research, it is necessary to define a holistic problem definition for designing productservice systems (PSS). In this paper, the current industrial practice of the problem definition within PSS is analyzed and presented. This analysis has lent itself to a classification of the steps involved in the problem specification stage into developing the Customer Specification (what the customer wants) and the Customer Demand (how the customer wants it) stage. Also it summarizes the important parameters considered in the problem definition. These results help to identify methods required to solve the industrial problem definition of PSS.

AB - In these early stages of PSS research, it is necessary to define a holistic problem definition for designing productservice systems (PSS). In this paper, the current industrial practice of the problem definition within PSS is analyzed and presented. This analysis has lent itself to a classification of the steps involved in the problem specification stage into developing the Customer Specification (what the customer wants) and the Customer Demand (how the customer wants it) stage. Also it summarizes the important parameters considered in the problem definition. These results help to identify methods required to solve the industrial problem definition of PSS.

KW - problem definition

KW - design

KW - product service systems

U2 - 10.1007/978-3-642-19689-8_20

DO - 10.1007/978-3-642-19689-8_20

M3 - Conference contribution book

SN - 9783642196881

SP - 105

EP - 110

BT - Functional thinking for value creation

A2 - Hesselbach, Jurgen

A2 - Herrmann, Christoph

CY - Berlin

ER -

Annamalai Vasantha GV, Roy R, Cakkol M. Problem definition in designing product service systems. In Hesselbach J, Herrmann C, editors, Functional thinking for value creation : Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 . Berlin. 2011. p. 105-110 doi: 10.1007/978-3-642-19689-8_20

Problem definition in designing product service systems

Abstract

Keywords

Access to Document

Fingerprint

Cite this