Abstract
This paper discusses post-purchase sharing of service experiences.
| Original language | English |
|---|---|
| Publication status | Published - Jun 2010 |
| Event | AMA Servsig Conference - Porto, Portugal Duration: 3 Jun 2010 → … |
Conference
| Conference | AMA Servsig Conference |
|---|---|
| Country/Territory | Portugal |
| City | Porto |
| Period | 3/06/10 → … |
Keywords
- service
- service experience