Post-purchase sharing of service experiences: a multi-country study

Alan Wilson, Hilary Murphy, Jesus Cambra-Fierro

Research output: Contribution to conferencePaper

Abstract

This paper discusses post-purchase sharing of service experiences.
LanguageEnglish
Publication statusPublished - Jun 2010
EventAMA Servsig Conference - Porto, Portugal
Duration: 3 Jun 2010 → …

Conference

ConferenceAMA Servsig Conference
CountryPortugal
CityPorto
Period3/06/10 → …

Fingerprint

Service experience
Purchase
Country studies

Keywords

  • service
  • service experience

Cite this

Wilson, A., Murphy, H., & Cambra-Fierro, J. (2010). Post-purchase sharing of service experiences: a multi-country study. Paper presented at AMA Servsig Conference, Porto, Portugal.
Wilson, Alan ; Murphy, Hilary ; Cambra-Fierro, Jesus. / Post-purchase sharing of service experiences : a multi-country study. Paper presented at AMA Servsig Conference, Porto, Portugal.
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title = "Post-purchase sharing of service experiences: a multi-country study",
abstract = "This paper discusses post-purchase sharing of service experiences.",
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author = "Alan Wilson and Hilary Murphy and Jesus Cambra-Fierro",
year = "2010",
month = "6",
language = "English",
note = "AMA Servsig Conference ; Conference date: 03-06-2010",

}

Wilson, A, Murphy, H & Cambra-Fierro, J 2010, 'Post-purchase sharing of service experiences: a multi-country study' Paper presented at AMA Servsig Conference, Porto, Portugal, 3/06/10, .

Post-purchase sharing of service experiences : a multi-country study. / Wilson, Alan; Murphy, Hilary; Cambra-Fierro, Jesus.

2010. Paper presented at AMA Servsig Conference, Porto, Portugal.

Research output: Contribution to conferencePaper

TY - CONF

T1 - Post-purchase sharing of service experiences

T2 - a multi-country study

AU - Wilson, Alan

AU - Murphy, Hilary

AU - Cambra-Fierro, Jesus

PY - 2010/6

Y1 - 2010/6

N2 - This paper discusses post-purchase sharing of service experiences.

AB - This paper discusses post-purchase sharing of service experiences.

KW - service

KW - service experience

UR - http://www.emeraldinsight.com/about/news/story.htm?id=1793

M3 - Paper

ER -

Wilson A, Murphy H, Cambra-Fierro J. Post-purchase sharing of service experiences: a multi-country study. 2010. Paper presented at AMA Servsig Conference, Porto, Portugal.