Post-purchase sharing of service experiences: a multi-country study

Alan Wilson, Hilary Murphy, Jesus Cambra-Fierro

Research output: Contribution to conferencePaper

Abstract

This paper discusses post-purchase sharing of service experiences.
Original languageEnglish
Publication statusPublished - Jun 2010
EventAMA Servsig Conference - Porto, Portugal
Duration: 3 Jun 2010 → …

Conference

ConferenceAMA Servsig Conference
CountryPortugal
CityPorto
Period3/06/10 → …

Keywords

  • service
  • service experience

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