Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland

Aimee Margaret Denver Ferguson; Rosemary Newham; Emma  Dunlop; Kate Preston; Marion Bennie

Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland

Aimee Margaret Denver Ferguson, Rosemary Newham, Emma Dunlop, Kate Preston, Marion Bennie

Research output: Contribution to conference › Poster › peer-review

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Abstract

Although over 80% of patients and 94% of healthcare professionals feel video consultations should be offered for healthcare appointments, use in pharmacy has been limited both before and during the COVID-19 pandemic (1, 3). Human Factors is the study of the interactions between humans, the tools and technologies they use and the complex environments in which they work (4). Applying human factors can assist in understanding the influence that each component of a system has on the use of video consultations.
The aim of this study was to understand the factors influencing patients' and community and general practice pharmacists' use of video consultations (VCs), using a human factors approach.

Original language	English
Number of pages	1
Publication status	Published - 17 Nov 2023
Event	SP3A 2023 Conference (Scottish Practice Pharmacy & Prescribing Advisers) - TIC Building, University of Strathclyde, Glasgow, United Kingdom Duration: 17 Nov 2023 → 17 Nov 2023

Conference

Conference	SP3A 2023 Conference (Scottish Practice Pharmacy & Prescribing Advisers)
Country/Territory	United Kingdom
City	Glasgow
Period	17/11/23 → 17/11/23

Keywords

video consultations
Scottish pharmacies
covid 19

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Ferguson-SP3A-2023-Pharmacist-and-patient-perspectives-on-the-useAccepted author manuscript, 683 KBLicence: Strath_1

Cite this

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title = "Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland",

abstract = "Although over 80% of patients and 94% of healthcare professionals feel video consultations should be offered for healthcare appointments, use in pharmacy has been limited both before and during the COVID-19 pandemic (1, 3). Human Factors is the study of the interactions between humans, the tools and technologies they use and the complex environments in which they work (4). Applying human factors can assist in understanding the influence that each component of a system has on the use of video consultations.The aim of this study was to understand the factors influencing patients' and community and general practice pharmacists' use of video consultations (VCs), using a human factors approach. ",

keywords = "video consultations, Scottish pharmacies, covid 19",

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Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland. / Ferguson, Aimee Margaret Denver ; Newham, Rosemary ; Dunlop, Emma et al.
2023. Poster session presented at SP3A 2023 Conference (Scottish Practice Pharmacy & Prescribing Advisers)
, Glasgow, United Kingdom.

Research output: Contribution to conference › Poster › peer-review

TY - CONF

T1 - Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland

AU - Ferguson, Aimee Margaret Denver

AU - Newham, Rosemary

AU - Dunlop, Emma

AU - Preston, Kate

AU - Bennie, Marion

PY - 2023/11/17

Y1 - 2023/11/17

N2 - Although over 80% of patients and 94% of healthcare professionals feel video consultations should be offered for healthcare appointments, use in pharmacy has been limited both before and during the COVID-19 pandemic (1, 3). Human Factors is the study of the interactions between humans, the tools and technologies they use and the complex environments in which they work (4). Applying human factors can assist in understanding the influence that each component of a system has on the use of video consultations.The aim of this study was to understand the factors influencing patients' and community and general practice pharmacists' use of video consultations (VCs), using a human factors approach.

AB - Although over 80% of patients and 94% of healthcare professionals feel video consultations should be offered for healthcare appointments, use in pharmacy has been limited both before and during the COVID-19 pandemic (1, 3). Human Factors is the study of the interactions between humans, the tools and technologies they use and the complex environments in which they work (4). Applying human factors can assist in understanding the influence that each component of a system has on the use of video consultations.The aim of this study was to understand the factors influencing patients' and community and general practice pharmacists' use of video consultations (VCs), using a human factors approach.

KW - video consultations

KW - Scottish pharmacies

KW - covid 19

M3 - Poster

T2 - SP3A 2023 Conference (Scottish Practice Pharmacy & Prescribing Advisers)<br/>

Y2 - 17 November 2023 through 17 November 2023

ER -

Pharmacist and patient perspectives on the use of video consultations in primary care pharmacy in Scotland

Abstract

Conference

Keywords

Access to Document

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Cite this