Abstract
In this paper the analysis, modelling and design of performance measurement systems is demonstrated through a case study example. The paper starts with reviewing the current developments in the area of performance measurement. It then goes on to specify a set of requirements which future research on performance systems should address. The remainder of the paper summarises an attempt to modelling performance measurement systems using three views in a similar manner to that of information systems modelling techniques commonly used today.
| Original language | English |
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| Number of pages | 13 |
| Publication status | Published - 1995 |
| Event | IFIP WG5.7 Working Conference - , United Kingdom Duration: 1 Sep 1995 → … |
Conference
| Conference | IFIP WG5.7 Working Conference |
|---|---|
| Country | United Kingdom |
| Period | 1/09/95 → … |
Keywords
- performance management
- modelling
- benchmarking
- performance measurement