Performance measurement systems for performance management

Umit Bititci

Research output: Contribution to conferencePaper


In this paper the analysis, modelling and design of performance measurement systems is demonstrated through a case study example. The paper starts with reviewing the current developments in the area of performance measurement. It then goes on to specify a set of requirements which future research on performance systems should address. The remainder of the paper summarises an attempt to modelling performance measurement systems using three views in a similar manner to that of information systems modelling techniques commonly used today.
Original languageEnglish
Number of pages13
Publication statusPublished - 1995
EventIFIP WG5.7 Working Conference - , United Kingdom
Duration: 1 Sept 1995 → …


ConferenceIFIP WG5.7 Working Conference
Country/TerritoryUnited Kingdom
Period1/09/95 → …


  • performance management
  • modelling
  • benchmarking
  • performance measurement


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